CC

Available for remote projects

I build useful
digital systems.

Web Developer · Technical Virtual Assistant · Automation VA

I help businesses turn repetitive work and scattered information into clean websites, reliable tools, and efficient workflows.

Explore my work ↓ Start a conversation ↗
cris.config.js
01  const developer = {
02    name: "Cris Cervantes",
03    focus: [
04      "web",
05      "automation",
06      "tech support"
07    ],
08    mindset: "solve → simplify"
09  };
systems online
01 / BUILD02 / SUPPORT03 / AUTOMATE
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Web Development✦Technical Support✦Workflow Automation✦Remote Collaboration✦Problem Solving✦
01 About

Technical thinking.
Human solutions.

I’m Cris, a technically minded builder who connects development, support, and automation.

My professional support background shaped how I work: investigate carefully, communicate clearly, and build solutions that people can actually rely on. Today, I apply that mindset to web applications, remote technical support, and workflow automation.

03Featured systems
03Core service areas
100%Problem-focused
02 Services

How I can help.

Flexible technical support for growing businesses, founders, and remote teams.

01

Web Development

Responsive, practical websites and web applications shaped around real business needs.

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02

Technical Virtual Assistance

Reliable troubleshooting, systems support, data organization, and technical task ownership.

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03

Workflow Automation

Smarter processes using no-code tools, connected apps, APIs, and AI-assisted workflows.

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03 Selected projects

Built for the real world.

Digital products created to simplify services, records, and everyday operations.

Screen recording01

Community management platform

Village Management
System

A centralized web application concept for organizing community information and streamlining local administrative processes.

Web AppDashboardData Management
Screen recording02

Community registration tool

Pet Registration
Application

A digital registry designed to support organized pet records and a practical house-to-house onboarding workflow.

RegistrationRecordsMobile-first
Screen recording03

Passenger booking experience

DST Bus
Booking App

An online booking experience for Manila–Samar–Leyte routes, making trip discovery and passenger reservations easier to manage.

BookingUX DesignTravel
04 Tech stack

Tools I use to deliver.

Development

  • HTML / CSS
  • JavaScript
  • Responsive Design
  • Web Applications

Automation

  • n8n
  • Make.com
  • Zapier
  • APIs & Webhooks

Technical

  • Troubleshooting
  • Windows Systems
  • Networking
  • Cloud Fundamentals

Ways of working

  • Remote Collaboration
  • Clear Documentation
  • Process Improvement
  • Customer Support
05 Work history

Built on years of
technical experience.

From frontline IT support to broadcast operations leadership and enterprise media systems, I bring a calm, methodical approach to every technical challenge.

18+Years across IT, operations
and technical support
2024—Present

Avid Technology Philippines · Taguig City

Technical Support Engineer I

Supports Avid Interplay applications and production environments for major broadcasters and studios. Manages SLA-based cases, investigates software and workflow issues, reproduces bugs, and troubleshoots integrations across Media Composer, Interplay, Windows Server, networking, and Avid NEXIS storage.

Enterprise SupportMedia SystemsCase Management
2015—2024

CNN Philippines / Nine Media Corporation · Mandaluyong City

TOC & MCR System Supervisor

Led 24/7 technical operations for broadcast switching and playout. Supervised operational teams, coordinated daily programming and commercial schedules, delivered technical training, documented procedures and system anomalies, and drove process improvements across departments.

Team LeadershipBroadcast OperationsProcess Improvement
2013—2015

Puregold Taytay · Puregold Group of Companies

MIS Technical Support

Provided first-line support for POS terminals, servers, PCs, printers, software, and store networks. Installed hardware and applications, maintained IT assets, resolved end-user issues, and supported sales and inventory system updates.

IT SupportPOS SystemsNetworking
2012—2013

Eunilane Foodmart · Company E Corporation

MIS Technical Support Assistant Head

Supervised MIS personnel supporting branches across Quezon City and Rizal while providing hands-on assistance for store systems, networks, hardware, software, and POS operations.

Technical SupervisionMulti-site SupportInfrastructure
2007—2012

Grocer E Supermart · Company E Corporation

MIS Technical Support

Supported store technology through PC setup and repair, network implementation, server and device maintenance, POS troubleshooting, technical documentation, and hardware and software inventory management.

Hardware SupportSystems MaintenanceDocumentation

Open to opportunities

Have a process to improve
or a product to build?

Let’s turn the idea into something clear, useful, and dependable.

Start a conversation ↗ criscervantes21@gmail.com