CC
CRIS_OSDIGITAL OPERATIONS WORKSPACE
>Powering on workstation…

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CC
CRIS_OSWorkspace online
Technical VAAutomationIT Support
⌂Welcome — Cris Cervantes

SYSTEM OPERATOR / AVAILABLE REMOTELY

Calm support.
Smarter systems.

I help teams troubleshoot technical problems, organize digital operations, and automate repetitive work.

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Cris Cervantes
ACTIVE USERCris CervantesTechnical VA · Automation VA · IT Support

STATUSREADY FOR WORK

LOCATIONPHILIPPINES / REMOTE

EXPERIENCE17+ YEARS

IDProfile — operator.card
Professional portrait of Cris Cervantes
IDENTITY VERIFIED

OPERATOR PROFILE / CC-001

Technical depth.
Human clarity.

My background spans enterprise software support, broadcast operations, retail IT, remote troubleshooting, and workflow improvement. I investigate carefully, communicate clearly, and create solutions people can trust.

17+Years in technical operations
RemoteClient-ready support
3Operational systems delivered
VAServices — modules.exe

AVAILABLE MODULES

Support built around how your team works.

3 modules online
MOD_01TV

Technical Virtual Assistance

Remote troubleshooting, application setup, access management, documentation, data organization, and everyday systems coordination.

  • Remote operations support
  • Process documentation
  • Technical troubleshooting
MOD_02AU

Workflow Automation

Connected workflows that reduce repetitive tasks, move information between tools, and improve operational visibility.

  • n8n, Make, and Zapier
  • APIs and webhooks
  • AI-assisted workflows
MOD_03IT

IT Support & Systems

Dependable support for computers, networks, servers, business applications, and production environments.

  • Windows and server support
  • Network and application issues
  • Root-cause investigation
▤Project Explorer — case_files
SELECTED SYSTEM

Village Management System

Resident records, requests, announcements, and community administration in one organized workspace.

OperationsRecordsProcess design
⚙Toolkit — installed_components

INSTALLED COMPONENTS

Tools for support, automation, and operations.

All components healthy
01AI-Assisted Coding & Automation

OpenAI Codex · n8n · Make · Zapier · APIs · Webhooks

ACTIVE
02Productivity

Google Workspace · Microsoft 365

ACTIVE
03IT Systems

Windows · Servers · Active Directory · TCP/IP

ACTIVE
04Support

Diagnostics · Logs · Documentation · Customer Care

ACTIVE
05Media Systems

Avid · MediaCentral · Production Management · NEXIS

ACTIVE
06Operations

Process mapping · Data management · Reporting

ACTIVE
↟Experience — career.log

2007 — PRESENT

Experience that stays calm under pressure.

Each role strengthened the same core ability: understand the problem, protect the operation, and communicate the next step clearly.

2024 — PRESENT
AVID TECHNOLOGY PHILIPPINES

Technical Support Engineer I

Enterprise software support, troubleshooting, customer communication, and media production environments.

2015 — 2024
CNN PHILIPPINES / NINE MEDIA

TOC and MCR System Supervisor

Broadcast systems, technical operations, team leadership, and operational continuity.

2013 — 2015
PUREGOLD GROUP

MIS Technical Support

Point-of-sale, computer, network, printer, and business application support.

2007 — 2013
COMPANY E CORPORATION

MIS Technical Support

Retail technology support and technical operations across progressive support roles.

@Contact — new_connection.exe

cris@portfolio:~$ open connection

Connection channel ready.

Let’s make your operation easier to run.

Available for technical virtual assistance, workflow automation, remote IT support, and systems coordination.

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